The Innercircuit Mission
How Innercircuit Started
In 2006, when Michelle Christensen was living in an apartment community in San Francisco, she embarked on a mad search every month for her buried checkbook so she could pay her rent. Since she paid every other bill online, rent literally became the last check she was relying on the postal service to deliver each month. Michelle quickly realized that writing and sending that single check was only one hassle. Communicating with her property manager was a tedious process that never guaranteed answers to her questions and concerns. And because she didn’t know her neighbors, there was no one she could turn to for help. After growing weary of leaving voicemails and spending weeks tracking down help with maintenance in her home, all while anxiously hoping her check would arrive on time, Michelle began to wonder why she was renting at that particular property when there was a plethora of choices at her fingertips. She also realized that she was not alone, other renters shared her frustrations—and that properties were losing business and seeing a negative impact on the bottom line as turnover and vacancy rates increased.
After months of research, mapping and engineering, she came up with a win/win for residents and property managers, building what would eventually become Innercircuit, Inc. Within the first couple of months she easily convinced her property management company to beta Innercircuit.
Breakthrough Efficiency
Michelle’s personal experience as a renter led her to create easy, quick tools to pay online anytime and communicate with management. As she created a superior product that residents would want to use weekly, which eventually translate into the highest participation for her property management clients, Michelle immediately made that goal the foundation of Innercircuit’s success.
Why is Innercircuit so useful, synergistic and unique
- Participation: Innercircuit is a leading provider and boasts the highest participation of residents using our software for electronic payment processing in the multi-family and single-family real estate management sectors and the homeowner association industry.
- Automation: Our solution offers significant time, financial and labor savings for property managers. All payments are streamlined into accounting software creating seamless transactions and operations end to end and generating the greatest efficiencies for all users.
Our renters benefit from an online payment portal that lets them make rental payments, security deposits, utility payments, late fees and much more, any time, anywhere. They’ll get automated rent reminders via email and text, and can setup auto-recurring payments and other options.
Continuous Innovation
Innercircuit’s mission is to provide an innovative service to help property management make more money by maintaining higher bank balances and boosting office efficiency while retaining their residents through the highest possible level of communication and service.
We know millions of American’s are paying their bills online. And conceivably millions will pay via cell phone by 2013. We are constantly innovating and executing so that the more than 85+ million residents in this country today can go online with their property managers. Innercircuit successfully makes collecting rent, maintenance issues and resident requests so simple and easy that property managers can focus on leasing and growing their business every day. While Innercircuit unvelied a superior beta version in December 2007, the best is still to come. We can’t wait to start saving with you!